Shipping policy

Welcome to AEVUM STORE.
We appreciate your trust in our jewellery products and strive to deliver a smooth, transparent, and reliable shopping experience.

1. Company Details

AEVUM STORE
1) The Twin Tower, Nr. Saurashtra High School, Amin Marg, Rajkot, Gujarat, 360001
2) Capital Market Ground Floor, Ravapar Chokadi, Morbi, Gujarat, 363641.

These details are as per our official GST registration.

2. Order Processing Time

• All orders are processed within 2–5 business days.
• Custom-made jewellery or personalized pieces may require additional processing time.
• Orders are not processed or shipped on Sundays or public holidays.

If there is likely to be a significant delay, we will contact you by email or phone.

3. Shipping Partners & Delivery Time

We ship our products through trusted and reputed logistics partners to ensure safe delivery.

Estimated delivery time:

• Within Gujarat: 3–5 business days
• Across India: 5–10 business days
• Delivery timelines may vary depending on your location and courier availability.

4. Shipping Charges

• Free shipping on all orders above a certain value (if applicable).
• Standard shipping charges may apply for lower-value orders, displayed during checkout.

5. Order Tracking

Once your order is shipped, you will receive an email/SMS with the tracking number.

You can track your shipment directly through the courier’s website.

6. Packaging & Safety

All jewellery items are packed securely using tamper-proof packaging to ensure safe delivery.

If you receive a package that looks damaged or tampered with, please refuse the delivery and contact us immediately.

7. Incorrect or Incomplete Address

AEVUM STORE is not responsible for delays or failed deliveries caused by:

• Incomplete address
• Incorrect address
• Unreachable recipient
• Unverified contact details

Please ensure your shipping information is accurate at checkout.

8. Shipping Restrictions

• Currently, we ship only within India.
• We do not ship to PO Boxes or military addresses.

9. Delay Due to External Factors

We are not liable for delays due to:

• Natural disasters
• Weather conditions
• Festival rush
• Courier service disruptions
• Government restrictions

However, we will always support you in tracking and receiving your order.

10. Contact Us

For any questions about shipping, please contact:

AEVUM STORE
1) The Twin Tower, Nr. Saurashtra High School, Amin Marg, Rajkot, Gujarat, 360001
2) Capital Market Ground Floor, Ravapar Chokadi, Morbi, Gujarat, 363641.

Email: info@aevumstore.com
Phone: +91 800 95 800 12